Marjorie.Bishop
May 11, 2023
"Too many delays"
My husband loves this brand. I wanted to surprise him with an order before we went on a vacation to Las Vegas. They had a sale that if you purchased a hoodie you would get 4 free items. The order took two weeks to arrive and it was missing the hoodie, customer care replied to my email(S) saying that the hoodies were being shipped separately for some reason and to reach back out again if I have not received shipping information by 05/09, today is the 11th and nothing, I had to email them yet again and now they're saying that there's a delay and how to reach back out again if I don't get shipping confirmation by 05/29! I'm so disappointed, our trip came and went and he still had yet to receive his full order. Just skip this company unless you're ok waiting weeks and weeks to get your order with zero communication.
"Too many delays"
My husband loves this brand. I wanted to surprise him with an order before we went on a vacation to Las Vegas. They had a sale that if you purchased a hoodie you would get 4 free items. The order took two weeks to arrive and it was missing the hoodie, customer care replied to my email(S) saying that the hoodies were being shipped separately for some reason and to reach back out again if I have not received shipping information by 05/09, today is the 11th and nothing, I had to email them yet again and now they're saying that there's a delay and how to reach back out again if I don't get shipping confirmation by 05/29! I'm so disappointed, our trip came and went and he still had yet to receive his full order. Just skip this company unless you're ok waiting weeks and weeks to get your order with zero communication.
happycat953
March 01, 2023
"AWFUL"
I had ordered some shirts and hoodies as a part of a special going on, I paid additional $30 for 2 day shipping, 3 weeks later still no shipping label even created for my order. Messaged customer service multiple times with no replys. Eventually I told them to forget it if they cannot even simply answer, I will cancel my order. They cancelled my order (obviously had gotten my email), and STILL did not reply to my email. After emailing once again asking why my order was cancelled because as far as I knew they never even got my email cancelling my order, the lady FINALLY answers after countless emails and states she had cancelled it due to the email, with no apology or explanation.
purplegorilla940
March 01, 2023
"AWFUL"
I had ordered some shirts and hoodies as a part of a special going on, I paid additional $30 for 2 day shipping, 3 weeks later still no shipping label even created for my order. Messaged customer service multiple times with no replys. Eventually I told them to forget it if they cannot even simply answer, I will cancel my order. They cancelled my order (obviously had gotten my email), and STILL did not reply to my email. After emailing once again asking why my order was cancelled because as far as I knew they never even got my email cancelling my order, the lady FINALLY answers after countless emails and states she had cancelled it due to the email, with no apology or explanation.
JaydenSanchez
January 04, 2023
"Sadly Disappointed"
I placed an order on December 4,2022 for a hoodie. I received an email stating that my order was received and the money for my order was deducted from my bank account. I waited for an email stating that my order was being shipped out. I never received that email. I checked my order history on the website (after a couple of weeks) and it stated that my order is still processing. The website says "Order Placed". I sent them and email, never received a response, I called them and left a message, never received a response, I followed the on Instagram and sent them a DM, still haven't received a response. I don't want to be negative because I want to be supportive of the business however this is not the proper way to run a business.
I am leaving this review on January 4,2023, 4 weeks to the day since I placed my order and my order status is still processing...no excuse me, it says "Order Placed". I WILL NEVER ORDER FROM THEM AGAIN. My problem is not with the money that I lost, that was basically taken from me but the lack of communication.
goldenmeercat898
January 04, 2023
"Sadly Disappointed"
I placed an order on December 4,2022 for a hoodie. I received an email stating that my order was received and the money for my order was deducted from my bank account. I waited for an email stating that my order was being shipped out. I never received that email. I checked my order history on the website (after a couple of weeks) and it stated that my order is still processing. The website says "Order Placed". I sent them and email, never received a response, I called them and left a message, never received a response, I followed the on Instagram and sent them a DM, still haven't received a response. I don't want to be negative because I want to be supportive of the business however this is not the proper way to run a business.
I am leaving this review on January 4,2023, 4 weeks to the day since I placed my order and my order status is still processing...no excuse me, it says "Order Placed". I WILL NEVER ORDER FROM THEM AGAIN. My problem is not with the money that I lost, that was basically taken from me but the lack of communication.
angrywolf754
September 29, 2022
"I have been street hustled by TMC"
I ordered several items and didn't got everything delivered. Waiting for over 6 weeks now. I also returned hunderds of dollars in goods back to their return center because of the wrong size.
Now suddenly my account is deleted, i cant get hold of anyone, the telephone numbers are not working and the service department is not replying on any of my mails. I don't know what these guys are doing but it feels like they started to hustle people for real. Not Nipsey worthy at all thats for sure.
LindaMartin
September 28, 2022
"Marathon Clothing is turning into a street hustle for real"
I ordered several items and didn't got everything delivered. Waiting for over 6 weeks now. I also returned hunderds of dollars in goods back to their return center because of the wrong size.
Now suddenly my account is deleted, i cant get hold of anyone, the telephone numbers are not working and the service department is not replying on any of my mails. I don't know what these guys are doing but it feels like they started to hustle people for real. Not Nipsey worthy at all thats for sure.
Amyto19
September 28, 2022
"Marathon Clothing is turning into a street hustle for real"
I ordered several items and didn't got everything delivered. Waiting for over 6 weeks now. I also returned hunderds of dollars in goods back to their return center because of the wrong size.
Now suddenly my account is deleted, i cant get hold of anyone, the telephone numbers are not working and the service department is not replying on any of my mails. I don't know what these guys are doing but it feels like they started to hustle people for real. Not Nipsey worthy at all thats for sure.
Kristen.Brewer
December 25, 2021
"T-Shirt quality is really bad"
Shirt quality is really bad. Please get a new supplier or at least better quality shirts. The shirts right now feel heavy weight, ruff and cheap.
"Very disappointed"
Very poor quality For the price you could stand to use better quality doing a disservice to Nipsey good name I try to support black business but y'all got to do better I bought 4 t-shirts and they are the quality of gildan 1 dollar t-shirts the fit is way off I'm sorry I hate to leave a bad review but I'm gonna need y'all to have more pride in your product how will anyone be able to tell the difference between this and the bootleg if your using the same material step the quality of your product up and I will possibly spend some money again until then I can't spend that kind of money on something I'm not going to wear
heavymeercat840
July 13, 2021
"Very disappointed"
Very poor quality For the price you could stand to use better quality doing a disservice to Nipsey good name I try to support black business but y'all got to do better I bought 4 t-shirts and they are the quality of gildan 1 dollar t-shirts the fit is way off I'm sorry I hate to leave a bad review but I'm gonna need y'all to have more pride in your product how will anyone be able to tell the difference between this and the bootleg if your using the same material step the quality of your product up and I will possibly spend some money again until then I can't spend that kind of money on something I'm not going to wear
"The worst consumer experience I have ever had"
The worst consumer experience I have ever had. I placed an order online and everything went wrong.
Only after three attempts the payment was made. The address had to be confirmed (when it had already been sent in the checkout process), violating legal rules they never warned me that there would be additional costs to those appearing on the website (neither in the checkout process, nor in subsequent emails), they did not deliver the goods I bought and when I ask for a refund they still charge me additional values...
The customer support is zero and robotic. They are not in the least concerned with the customer experience.
I will never buy anything from this shop again and have already submitted complaints to the responsible authorities.
They bring shame to the name and legacy of the great Nipsey Hussle (RIP).
"The worst consumer experience I have ever had"
The worst consumer experience I have ever had. I placed an order online and everything went wrong.
Only after three attempts the payment was made. The address had to be confirmed (when it had already been sent in the checkout process), violating legal rules they never warned me that there would be additional costs to those appearing on the website (neither in the checkout process, nor in subsequent emails), they did not deliver the goods I bought and when I ask for a refund they still charge me additional values...
The customer support is zero and robotic. They are not in the least concerned with the customer experience.
I will never buy anything from this shop again and have already submitted complaints to the responsible authorities.
They bring shame to the name and legacy of the great Nipsey Hussle (RIP).
silverladybug857
January 15, 2021
"Wanting my order soon delivered"
Since ordering November 30,2020. 6 items totaling $232 still haven't gotten the hoodies and beanies very disappointed